
Frequently Asked Questions
KLEOPATRA® redefines affordable luxury. Fusing innovation with elegance, we offer ethically crafted jewelry featuring dazzling moissanite stones—GRA-certified for unmatched brilliance and quality. With KLEOPATRA, you don’t just wear jewelry; you experience timeless beauty at a smart price. Backed by a lifetime warranty and dedicated care, it’s luxury made truly accessible.
Each of the pieces in our collection are made out of the purest and highest quality materials. Depending on the design & variant, we use materials such as: - 18K Gold,14K Gold. - GRA Certified Moissanite Diamonds - 925 Sterling Silver KLEOPATRA Moissanite is a globally recognized diamond alternative, composed of silicon and carbon (SiC). Its unique crystal structure sets it apart, offering exceptional brilliance and fire. At KLEOPATRA, we use an advanced lab process to create moissanite of the highest quality—selecting only the top 0.1% for our jewelry. The result is unmatched beauty, durability, and elegance in every piece.
Yes! We offer FREE returns & exchanges on all orders* within 30 days of delivery. Simply email costumer.service@kleopatrajewelry.com and we will take care of everything. To learn more about our returns & exchanges policy click here.
order preparation time is up to 3 business days, and the shipping time until the product arrives at the customer's address is 14 business days.
Yes! All kleopatrajewelry is completely waterproof and designed for everyday wear. You can confidently wear your piece while washing your hands or in the rain without worry.
We proudly offer worldwide shipping to share KLEOPATRA’s meaningful creations with people across the globe. Our mission is to make timeless beauty and spiritual connection accessible—wherever you are. While we do ship to most countries, certain locations may be excluded due to local regulations or shipping limitations. Not sure if we deliver to your area? Just reach out—we’re here to help!
At KLEOPATRA, every moissanite gemstone comes with an official GRA (Gemological Research Association) certificate. This certification verifies the stone’s authenticity, quality, and characteristics—so you can shop with complete confidence. The GRA report ensures that you're receiving a genuine, top-tier moissanite selected from the highest quality available.